Arrival Date




St. Eugene Golf Resort & Casino is always on the lookout for knowledgeable and enthusiastic individuals who are seeking employment in hospitality. For all career inquiries, please email us at: Click below to see what positions are currently available.

Please note: We will only accept applications from those who are currently legally eligible to work in Canada


Security Officers – Casual Positions

Job: Security Officers – Casual Positions

Department: Casino/Resort Security

Job Purpose

This position ensures the protection and preservation of Casino guests and employee property and maintains a safe and secure environment for guests and employees. You will be responsible for identifying and dealing with breaches of Casino of the Rockies policies and procedures and criminal activities. You will listen for and respond to any transmissions from surveillance, alerting them to any problem guests or situations with accurate locations, alerting them to the status on the floor. Maintain current and thorough knowledge of the Resort’s emergency and life safety procedures and assist in any first aid requirements, handle crowd control, building evacuations, power outages etc. You would also provide excellent customer service by greeting customers, answering their questions and providing them with information on gaming issues and promotional events. Will also perform minor maintenance and repair as requested and securing and logging lost and found items.


Candidates must have Grade 12 or an acceptable combination of related experience, education and/or training. The successful candidate will have experience providing excellent customer service. Preference may be given to candidates who possess experience in security; BST 1 & 2 would be an advantage. Level 1 first aid would be considered an advantage. An acceptable combination of education, related training and/or experience may be considered.


  • Conflict resolution skills
  • Demonstrates a significant degree of knowledge in security practices, policies and procedures
  • Demonstrates the ability to communicate effectively, both orally and in writing.
  • Ability to communicate effectively over a radio.
  • Can analyze problems systematically, organizing information and identifying key factors and key causes in order to generate solutions.
  • Ability to conduct and accurately record thorough investigations.
  • Knowledge of safety and first aid.
  • Demonstrates a positive attitude and initiative.
  • Demonstrates a high level of tolerance and self-control.

Conditions of Employment:

You will be required to obtain and maintain a gaming employee certificate of registration from the British Columbia Gaming Policy and Enforcement Branch, as well as a Level One First Aid certificate and a Serving it Right certificate. You will be required to work shift work which includes days, evenings and weekends. Successful candidates will be required to take and pass training such as Gaming Security Officer Training Program Certificate, as specified both internally and by BCLC for Security officer. Candidates must be 19 years or older in order to work in the Casino.

Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is February 21, 2020 at 12:00 Noon. Applications may be submitted by email, or fax.

St. Eugene Golf, Resort & Casino

7777 Mission Road

Cranbrook BC, V1C 7E5

Fax: (250) 420-2001


{Please quote Casino Security in subject line if emailing resume}

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted