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Careers

St. Eugene Golf Resort & Casino is always on the lookout for knowledgeable and enthusiastic individuals who are seeking employment in hospitality. For all career inquiries, please email us at: careers@steugene.ca Click below to see what positions are currently available.

Please note: We will only accept applications from those who are currently legally eligible to work in Canada

Casino

Cashier (Casino) – Relief on Call

Job: Cashier (Casino) – Relief on Call

Job Purpose: The Cashier’s primary function is to assist patrons in a professional and friendly manner and to provide both external and internal customer service. You would be required to cash slot tickets, lottery tickets, BC gold points and table chips. You would also make change and exchange foreign currency and Travelers Cheques. Part of your duties would be to confirm and pay out jackpots and prepare slot attendant’s floats.

Qualifications

Candidates must have Grade 12 or have an acceptable combination of related experience, education and or training. The successful candidate will have experience providing excellent customer service and recent experience handling and balancing cash or monetary transactions. Preference may be given to candidates who possess Casino experience. A Serving it Right Certificate would be an advantage.

Competencies

  • Ability to accurately handle and balance cash or monetary transactions
  • Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
  • Following training will ensure proper documentation and appropriate procedures are used for administrative transactions
  • Able to demonstrate, after training, knowledge in Cash Cage practices, policies and procedures.
  • Can quickly locate and correct errors in the display or transcription of information
  • Demonstrate a high level of guest Focus by striving for high guest satisfaction, going out of your way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department or organization
  • Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
  • Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with other tactfully, resolves conflicts appropriately, and adapts to change.

Conditions of Employment:

You would be required to work a flexible schedule according to business needs, including evenings, weekends and holidays. Must apply for, receive and maintain a Gaming License from Gaming Policy Enforcement Branch, British Columbia. Must be 19 years or older in order to work in the Casino.

Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is September 27, 2019 by 12:00 Noon. Applications may be submitted by fax, email, or mail to: St. Eugene Golf, Resort & Casino

7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca

Please include “Cashier” in the subject line of your email.

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted.

Food & Beverage

Servers – Permanent Full Time and Part Time

Job: Servers (Permanent Full Time and Part Time Positions)

If you are looking to transition into the Hospitality Industry, this may be the job for you. We are looking for energetic and enthusiastic individuals who want to learn about food, wine and service, and want to work their way up as Ambassadors of St. Eugene.

Job Purpose:

This position is responsible for serving Resort guests in a friendly and courteous manner in the St Eugene Smokehouse and Purcell Grill. Servers issue menus and take orders from guests, inform kitchen staff of orders via Silverware Point of Sale System (POS), ensures liquid refreshment levels are maintained as required while adhering to “Serving It Right” policies, clean and reset tables, respond to guest requests as required and keeps guests satisfied throughout service and issues bill for services rendered and obtain appropriate documentation or cash necessary to ensure payment. You would have or obtain the ability to recommend food and wine parings. It would be required that you inform a supervisor of complaints and resolve situations speedily and in the best interests of the Resorts reputation. You would also receive, liquor and supply orders and put them where they belong, in an orderly fashion; keep supplies stocked and clean; engage in light cleaning duties in the restaurant area such as filling and wiping coffee pots, sugar, napkins and holders, straws, etc.

Qualifications

The successful candidate will possess a string personality and will have experience providing excellent customer service. These positions require dependability of scheduling. Transportation is available through our Hotel shuttle. We are willing to train the right person and are looking for someone with a desire to execute a defined and high-end service. Wine knowledge or the desire to attain this knowledge, is an asset.

Competencies

  • Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of the way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
  • Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, think of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures and has a willingness to learn
  • Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interact with others tactfully, resolves conflicts appropriately, and adapts to change.
  • Has the ability to analyze multiple service requests from guests and organize them in a sequence that makes the most in terms of timely service
  • Can operate a computerized POS system
  • Have basic mathematical skills with the ability to issue change without the aid of a calculator
  • Have knowledge of food and beverage, including the ability to mix alcoholic drinks according to standard Resort recipes and a knowledge of wine

Conditions of Employment:

Must have a flexible schedule and be able to work early morning’s day and evenings shifts, weekends, as well as federal and civic holidays. Must be 19 years of age or older. Will require or need to obtain a Serving it Right. Must be able to walk and stand for extended periods of time.

Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is September 30, 2019 by 12 Noon Applications may be submitted by email, mail, or fax:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca

Please quote “Server” in the subject line of the email

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

Food and Beverage Support Staff – permanent full time & part time

Job: Food and Beverage Support Staff (Permanent Full Time and Part Time Positions)

If you are looking to transition into the Hospitality Industry, this may be the job for you. We are looking for energetic and enthusiastic individuals who want to learn about food, wine and service, and want to work their way up as Ambassadors of St. Eugene.

Job Purpose

This position is responsible for serving Resort guests in a friendly and courteous manner in the Food & Beverage Outlet. Support staff will assist in a variety of ways such as banquets, bussing tables, prep work, food runner. Your work duties will be dictated by the supervisor on shift.

Qualifications

The successful candidate will possess a string personality and have experience providing excellent customer service. Positions require dependability of scheduling. Transportation is available through our Hotel shuttle. We are willing to train the right person and are looking for individuals with a desire to execute a defined and high-end service.

Competencies

  • Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of the way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
  • Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, think of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures and has a willingness to learn
  • Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interact with others tactfully, resolves conflicts appropriately, and adapts to change.
  • Have basic mathematical skills with the ability to issue change without the aid of a calculator

Conditions of Employment:

Must be 19 years of age or older. Will require or need to obtain a Serving it Right. Must be able to walk and stand for extended periods of time.

Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is September 30, 2019 by 12 Noon Applications may be submitted by email, mail, or fax:

St. Eugene Golf, Resort & Casino

7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail:
careers@steugene.ca

Please quote “F&B Support Staff” in the subject line of the email

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted

Bartenders – Full Time & Part Time

Job: Bartenders (Permanent Full Time and Part Time Positions)

If you are looking to transition into the Hospitality Industry, this may be the job for you. We are looking for energetic and enthusiastic individuals who want to learn about food, wine and service, and want to work their way up as Ambassadors of St. Eugene.

Job Purpose:

This position is responsible for serving guests in a friendly and courteous manner. The bartender will take orders from guests and servers, inform kitchen staff of orders via Point of Sale System (POS), ensures refreshment levels are maintained as required while adhering to “Serving It Right” policies, clean and reset tables, respond to guest requests as required and keeps guests satisfied throughout service and issues bill for services rendered and obtain appropriate documentation or cash necessary to ensure payment. It would be required that you inform a supervisor of complaints and resolve situations speedily and in the best interests of the Resorts reputation. You would also receive, liquor and supply orders and put them where they belong in an orderly fashion; keep supplies stocked and clean; engage in light cleaning duties in the restaurant area such as filling and wiping coffee pots, sugar, napkins and holders, straws, drink and condiment trays etc.

Qualifications

Candidates must have Grade 12 or have an acceptable combination of related experience, education and or training. The successful candidate will have experience providing excellent customer service and recent experience handling and balancing cash or monetary transactions. Preference may be given to candidates who possess bartending/serving experience. Positions require dependability of scheduling. Transportation is available through our Hotel Shuttle.

We are willing to train the right person and are looking for someone with a desire to execute a defined high-end service. Wine knowledge is an asset.

Competencies

  • Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of the way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
  • Demonstrated accountability by planning ahead, managing time well, being on time, being cost conscious, think of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures and has a willingness to learn
  • Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interact with others tactfully, resolves conflicts appropriately, and adapts to change.
  • Has the ability to analyze multiple service requests from guests and organize them in a sequence that makes the most in terms of timely service
  • Have the ability to operate a computerized POS system
  • Have basic mathematical skills with the ability to issue change without the aid of a calculator
  • Have knowledge of food and beverage, including the ability to mix alcoholic drinks according to standard Resort recipes and a knowledge of wine

Conditions of Employment:

Must have a flexible schedule and be able to work early morning’s day and evenings shifts, weekends, as well as federal and civic holidays. Must be 19 years of age or older. Must possess a string personality. Shifts will depend on level and type of experience. Will require or need to obtain a Serving it Right. Must be able to walk and stand for extended periods of time.

Application Process:

St. Eugene offers a competitive compensation and benefits package. Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is September 30, 2019 by 12:00 PM. Applications may be submitted by email, mail, or fax:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca

Please insert “Bartender” into the Subject line.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted

Sous Chef – Full Time

Job: Sous Chef – Full Time

Job Purpose: While maintaining a high level of professionalism the Sous Chef will perform supervisory responsibilities such as planning, assigning and directing work; conducting training programs, evaluating performance and handling team member relations matters. The position would ensure that the Kitchen is properly staffed and trained to meet food service requirements. You would enforce performance standards, policies and procedures such as consistency in standard portion sizes, cooking methods and quality standards while ensuring compliance with food and kitchen-related safety and health regulations. The position would require you to conduct monthly stock inventories of food and supplies in the kitchen and to handle store and rotate all products properly. You would also oversee line and prep stations to ensure that all ingredients and necessary component for menu items to be prepared during the shift are ready at the start of the shift. The Sous Chef would cook and or assist line cooks in cooking great food in a speedy organized manner and assumes 100% responsibility for quality of products served. You would perform an ongoing public relations role with patrons and ensure appearance and mannerisms are professional and in accordance with Resort requirements. An on-going collaboration with other departments such as sales and catering would be required to ensure all guest needs are met. Would assume 100% of the Executive Chef’s functions in his/her absence.

Qualifications

A minimum of 10 years’ experience as a Sous chef, 5 years’ experience in menu design/menu engineering, 5 years’ experience in managing staff, experience in all aspects of kitchen administration, and 3 years’ experience in banquet culinary service. Must have a food safe certificate, Serving it Right Certificate would be an advantage. Previous hotel experience would be an asset.

Competencies

  • Ability to develop, cultivate and lead a team
  • Ability to schedule staff according to service requirements
  • Demonstrates the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
  • Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team-oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.
  • Demonstrated accountability by planning ahead, managing time well, being on time, being cost-conscious, thinking of better ways of doing things, demonstrates the ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
  • Demonstrates a high level of Guest Focus by striving for high guest satisfaction, going out of the way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
  • Knowledge of functions and promotions of the St. Eugene Golf, Resort & Casino and knowledge of the surrounding area
  • Knowledge of Microsoft Office computer applications
  • Higher knowledge of food and beverage.
  • Ability to accurately and efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking
  • The ability to display creativity in food preparation and presentation
  • Knowledge of the accounting aspects of food and beverage with the appropriate mathematical skills

Conditions of Employment:

You must be able to endure frequent bending, lifting, stooping, standing and walking. Some heavy lifting and carrying of objects is required. Employees should be prepared to work in an indoor and outdoor climate with varying degrees of temperature. You must be flexible to work both evenings and morning shifts, holidays and weekends. It will also be necessary to apply for receive and maintain a Gaming License from GPEB.

Application Process:

St. Eugene offers a competitive compensation and benefits package. Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is October 4, 2019 by 12 PM. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf, Resort & Casino

7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca

Please quote “Sous Chef” in the body of the email

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted

First Cook – Full Time

Job: First Cook – Full Time

Job Purpose: This position requires a higher knowledge of food preparation. You would assume 100% responsibility for the quality of products served by yourself and junior team members on the line. You would ensure that yourself and junior team members know and comply consistently with the Kitchen’s Tasks designated by the other managers or supervisors and are completed as per the kitchen standards and procedures. You would be required to inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices as well as the storing and rotating of products. Should any conflicts arise with Servers or the food served you would need to resolve the issue in a tactful and non- confrontational manner; guest service would be of the utmost concern. You would also assist in food prep assignments during off-peak periods. At the end of the evening you would assist and make sure that the kitchen is closed properly, following the kitchen checklist for kitchen stations. Attendance at scheduled employee meetings would give you the opportunity to bring suggestions for improvements. An on-going collaboration with other departments such as sales and catering would be required in order to ensure all guest needs are met.

Qualifications

A minimum of 4 years cooking experience and 3 years experience leading a team in a Hotel or Resort style Kitchen or an acceptable combination of related experience, education and/or training. Working towards Journey man papers or be a Red Seal would be an advantage. Must have or the ability to get a food safe certificate, Serving it Right Certificate would be an advantage.

Competencies

  • Ability to develop, cultivate and lead a team
  • Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
  • Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment,
  • Demonstrate the ability to be responsible, honest, and loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change and fluctuations.
  • Demonstrate accountability by planning, managing time well, being on time, being cost conscious and taking initiative
  • Demonstrate ability to follow direction, maintain appropriate appearance, comply with department and corporate policies and procedures, and a willingness to learn
  • Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
  • Knowledge of Microsoft Office computer applications
  • Higher knowledge of food and beverage
  • Ability to accurately and efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking
  • The ability to display creativity in food preparation and presentation

Conditions of Employment:

Must be able to endure frequent bending, lifting, stooping, standing and walking. Some heavy lifting and carrying of objects are required. Employees should be prepared to work in an indoor and outdoor climate with varying degrees of temperature. Must be flexible to work both evenings and morning shifts, holidays and weekends.

Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is October 4, 2019 by 12 Noon. Applications may be submitted by fax, email, or mail,

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca

(Please quote “First Cook” in the Subject Line)

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted

Second Cook – Full Time

Job: Second Cook –Full Time

Job Purpose: This position would require you to work on the line producing food that complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures; either in the club house kitchen or the main kitchen. You would be required to assist in food prep in off peak periods. You would ensure that all safe food handling and safety policies and procedures are always followed. This position would require that you have a firm grasp of cooking Fine Dinning and Lounge style food and be able to assist the First Cook on the hot side or produce food unaided on the cold side. You must be able to communicate clearly with managers, kitchen staff and servers in a non-confrontational manner. An understanding of food rotation and the stocking and maintaining sufficient levels of food products at line stations to assure a smooth service period would be needed.

Qualifications

A minimum of 3 years cooking experience or an acceptable combination of related experience, education and/or training. Working towards Journey man papers or be a Red Seal would be an advantage. Must have or the ability to get a food safe certificate, Serving it Right Certificate would be an advantage.

Competencies

  • Demonstrates the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed
  • Demonstrates the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment, is responsible, honest, loyal, interacts with others tactfully, resolves conflicts appropriately, and adapts to change.
  • Demonstrated accountability by planning, managing time well, being on time, being cost conscious, thinking of better ways of doing things, demonstrates ability to follow instructions, maintains appropriate appearance, complies with team Member policies and procedures, and has a willingness to learn
  • Demonstrates a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization
  • Knowledge of functions and promotions of the St. Eugene Golf, Resort & Casino and knowledge of the surrounding area
  • Ability to accurately and efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking
  • The ability to display creativity in food preparation and presentation
  • The ability to determine which kitchen equipment or tools should be used for which jobs, with the ability to operate the equipment or tools in a safe manner

Conditions of Employment:

Must be able to endure frequent bending, lifting, stooping, standing and walking. Some heavy lifting and carrying of objects are required. Employees should be prepared to work in an indoor and outdoor climate with varying degrees of temperature. Must be flexible to work both evenings and morning shifts, holidays and weekends.

Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is October 4, 2019 by 12 Noon. Applications may be submitted by fax, email or mail.

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail: careers@steugene.ca

Please quote “Second Cook” in the subject line

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted

Resort

Room Attendants – Fulltime, Part Time and Casual Positions Available

Job: Room Attendants – Fulltime, Part Time and Casual Positions Available

Job Purpose: Under the direction of the Housekeeping Manager or Housekeeping Supervisor, this position performs to the highest standards, a variety of heavy and light duties associated with the care and cleaning of the Hotel Rooms. You would ensure that damage to rooms and equipment are reported as soon as possible through the right channels. This position requires a strong commitment to guest satisfaction with respect to cleanliness and an understanding that special services, such as the delivery of cribs, rollaway beds etc, may be required based on guests needs. You would also be required to co-ordinate effectively with Maintenance, Front Desk and other departments as necessary.

Qualifications: You are energetic, physically fit, tidy, organized, a team player, a positive force, fun to be around, self-motivated, and reliable. WHMIS training would be considered an asset

Competencies

  • Demonstrate the ability to communicate effectively with balanced listening and talking, speaking and writing clearly and accurately, keeping others informed.
  • Demonstrate the ability to work as part of a team by being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment.
  • Demonstrate the ability to be responsible, honest, and loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change and fluctuations.
  • Demonstrate accountability by planning ahead, managing time well, being on time, being cost conscious and taking initiative.
  • Demonstrate ability to follow direction, maintain appropriate appearance, comply with department and corporate policies and procedures, and a willingness to learn.
  • Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of way to be helpful and pleasant and making it as easy as possible on the guest rather than self, department, or organization. • Have the mathematical skills necessary to accurately measure cleaning fluids and chemicals.
  • Need to know how to use cleaning solutions safely so they do not harm themselves or others.
  • Ability to determine the tools and equipment need to do a job and to effectively operate and control the equipment.
  • Ability to follow direction and procedures and/or ask for clarification in order to achieve set cleaning standards.

Conditions of Employment:

Must be able to bend, crouch, kneel, stand and walk for extended periods of time. You are available to work 9am-5pm Monday to Friday.

Application Process:

Consideration will be given to those submitting a cover letter and an updated resume clearly stating how they meet the qualifications. Deadline for receipt of applications is September 27, 2019 by 12 Noon. Applications may be submitted by fax, email, or mail to:

St. Eugene Golf, Resort & Casino
7777 Mission Road
Cranbrook BC, V1C 7E5
Fax: (250) 420-2001
E-mail:
careers@steugene.ca

Please quote “Room Attendant” in the subject line of the email

Other Information:

This competition may be used to create an eligibility list for permanent, term and acting positions.

We would like to thank all applicants who apply; however, only those candidates selected for further consideration will be contacted