Dear Sir or Madam,
My husband and I spent last weekend at St. Eugene’s Mission to celebrate his 60th Birthday. I hadn’t visited the resort before and was extremely pleased with our stay, from start to finish. We arrived Friday afternoon after golfing in Radium on the way up. Every staff member from the front desk to the pro-shop to the restaurants greeted us with a friendly smile or pleasant greeting. We ate at the pub, restaurant and 19th Hole and enjoyed all of our meals. We were always served politely and efficiently.
The real reason I am writing is because I lost my prescription sunglasses somewhere on the golf course. We checked with the pro-shop and front desk hoping they would turn up before we left on Sunday. Unfortunately they didn’t, until we arrived home and received a phone call on Tuesday telling me the glasses were found and being put in the mail. I was delighted and very grateful to the staff who found and sent the glasses to me. I really felt all the staff went above and beyond during our entire stay.
Thank you very much,