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British Columbia Lottery Prize Payouts

Congratulations, you’ve won a major lottery prize!  Now what?  Casino of the Rockies, part of the St. Eugene Golf Resort & Casino, located in Cranbrook, BC is also the only lottery service provider in the Kootenays that can redeem winning lotto tickets up to $9999.99, regardless of where in British Columbia you purchased your ticket.

Please note that any individuals who are currently Self-Excluded or Banned from Casinos or Community Gaming Centres in BC will need to send their claim in through mail or by visiting the Kamloops or Vancouver BCLC Corporate office.
For your only security, please remember to sign the back of your lottery ticket at time of purchase.

HOURS:

Single Wins Worth Up To $1000.00:
• Validation available from 10:00 am to 12:00 am Sundays to Thursdays and 10:00 am to 2:00 am Fridays and Saturdays (MST).
• Government issued identification must be presented during the validation process.

Single Wins Worth $1000.01 Or More:
• Validation only available Monday to Saturday from 10:00 am to 5:00 pm (MST).
• Two pieces of government issued identification must be presented during the validation process.

Single Wins Worth $3000.00 To $9999.99:
• Winners must call the BCLC Prize Claim number at 1-866-815-0222 and arrange to make an appointment with a Commissioner of Oath before the validation process can be completed.
• Validation only available Monday to Saturday from 10:00 am to 5:00 pm (MST).
• Two pieces of government issued identification must be presented during the validation process.

Single Wins Worth $10,000.00 Or Greater:
• Winners must either mail the winning ticket to the BCLC Kamloops office, or visit the BCLC Kamloops or BCLC Vancouver office.
• For more information about wins worth over $10,000.00, please click here.

WHAT YOU WILL NEED:

• Please bring two pieces of government-issued Identification when making your claim; one must include a photo such as a driver’s license, BC Identification card, or Passport.
• Prizes are only paid to the rightful ticket holder or group trustee.
• Group claims $10,000 and greater require a Group Release Form.
• Tickets purchased in lottery jurisdictions outside BC must be claimed from the address on the back of the ticket.
• Prizes must be claimed prior to their expiry.
• Prizes expire one year from the date on the ticket or as announced by BCLC.
• Scratch & Win expiry dates are provided on the back of the ticket.
• Keno prizes of $1,000 or more may be claimed no sooner than the day after the draw.
• Pull Tab prizes must be claimed at place of purchase on same date as purchase.
• Pacific Hold’Em Poker prizes must be claimed at retail locations where the game is sold. Prizes can also be claimed at designated regional prize payout locations or either of the BCLC corporate offices.
• Prize claims for Retailers/BCLC Employee $10,000.00 and over may not be processed the same day.
• Please note, if you are a lottery retailer, you may claim prizes under $3,000 at a designated regional prize payout location and retailer claims of any amount can be claimed at either of the BCLC corporate offices.

Alternatively, you may claim by mailing ticket into Kamloops Prize Payout Office:

BCLC
PO Box 1080
Kamloops, BC V2C 6H2

Please completely fill out and sign the front or back of the original winning ticket (including name, address, signature on the signature line, and a day time telephone number). We also recommend that you make copies of the front and back of the ticket for your records.

You may wish to consider the different options available through Canada Post/ Courier when mailing items of value. All responsibility involved in mailing the ticket belongs with the player and not with BCLC.

If you have any questions regarding our lotto games or service, please contact the Casino of the Rockies at 250.417.2772 or toll free at 1.877.417.2772.